GDPR Compliance
Last Updated: January 9, 2026
Our Commitment to GDPR
Casas Laguna is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable data protection laws. This page outlines how we comply with GDPR requirements and your rights as a data subject.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: Processing is necessary for us to comply with the law.
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
Your GDPR Rights
Under the GDPR, you have the following rights:
1. Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service.
2. Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
4. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
6. Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
7. Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
Data Collection and Use
We collect and process the following types of personal data:
- Contact information (name, email address)
- Communication preferences
- Website usage data and cookies
- Property inquiry details
We use this data to respond to your inquiries, provide information about properties, improve our website and services, and comply with legal obligations.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.
Data Security
We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response and breach notification procedures
International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Where we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Third-Party Services
We use third-party services, including Google AdSense, which may process your personal data. These third parties are contractually obligated to process your data only as instructed by us and to maintain appropriate security measures.
Google AdSense uses cookies to serve ads. You can opt out of personalized advertising by visiting Google's Ads Settings.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
For more information about the cookies we use and how to manage them, please see our Privacy Policy.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at: info@casaslaguna.com
We will respond to your request within one month. In some cases, such as complex requests, we may extend this period by two additional months. We will inform you of any such extension within one month of receipt of your request.
We may need to verify your identity before processing your request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Right to Lodge a Complaint
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority. In the EU, this is typically the data protection authority in your country of residence or place of work.
Updates to This Policy
We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.
Contact Information
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at:
Email: info@casaslaguna.com